INTRODUCTION

Our Capitals and
Navigating this Report

INTRODUCTION

Our Capitals and
Navigating this Report

Throughout our integrated report, you can use the various icons to connect the dots among our capitals, stakeholders, material themes, risks, and more.

Our Relevance as a Non-profit Organisation: Sustaining Value through the Capitals

As a non-profit organisation dedicated to blood transfusion services, our importance today and in the future relies on how we manage different types of capital: financial, social, human, natural, manufactured, and intellectual. Each type plays a vital role in helping us serve our community effectively.

The demand for safe blood products and reliable transfusion services is greater than ever, and our commitment to quality and innovation makes us a key player in healthcare. We understand that our success depends on how well we use these capitals to create lasting value.

Financial capital enables us to invest in advanced technology to ensure blood safety. Social capital helps us build partnerships with community organisations, hospitals and universities, expanding our reach. Human capital represents our dedicated staff, while natural capital highlights our commitment to sustainability. Manufactured capital relates to our facilities and intellectual capital reflects our focus on research and development in transfusion medicine.

These capitals are essential to our operations. By using them wisely, we can make a meaningful impact on patients and communities. Our ability to sustain ourselves and provide long-term value depends on how effectively we manage these resources, ensuring we meet today’s needs while preparing for a healthier future.

As we move forward, we will continue to focus on this connection, knowing that our relevance relies on our ability to innovate, adapt, and consistently deliver high-quality services now and in the future.

Capitals

Financial:
Our pool of funds that enables our business and operational activities, including research and development.

Manufactured:
The way we are organised and the things that we do, including our infrastructure, our products, and the information technologies that let us operate and create value.

Human:
Our culture and our people, their development and collective knowledge, skills and expertise, plus the delivery of innovative and life-saving products and services to save people’s lives.

Intellectual:
Our brand value, research and development, capacity to innovate, reputation and strategic partnerships.

Social and Relationship:
Stakeholder relationships, including the communities in which we operate, because we recognise the critical role that blood plays in sustaining a healthy society and functioning health system.

Natural:
Our impact on the planet through our operations and business activities.

Stakeholders

We prioritise building and nurturing relationships based on trust with our diverse stakeholders. Ultimately, it is the strength of these connections that allows us to positively impact lives and inspire a broader donor base.

Employees

Employees

The people we employ, our Board and the unions that represent our people.

Donors

Donors

Anyone who donates blood, the donor structures including National Council, Zone Donor Committees and Branch Donor Committees.

Regulators

Regulators

National Department of Health (NDoH), South African National Accreditation Systems (SANAS) and South African Health Products Regulatory Authority (SAHPRA).

Medical Fraternity

Medical Fraternity including Patients

Anyone who accesses our products or services, doctors, nurses and patients.

Funders/Payers

Funders/Payers

Medical aid schemes, Provincial Departments of Health, National Bioproducts Institute.

South African and International Blood Partners

South African and International Blood Partners

Local and international health and transfusion medicine organisations (Western Cape Blood Service (WCBS), International Society for Blood Transfusion (ISBT), Association for the Advancement of Blood and Biotherapy (AABB), African Society for Blood Transfusion (AfSBT), South African Society for Blood Transfusion (SASBT)).

Suppliers

Suppliers

Those from whom we buy goods and services.

Our Strategic Objectives

The success of SANBS' mission and its long-term financial health are driven by seven key strategic objectives under the iHEALTh framework. These objectives explain what we want to achieve, how we will measure our success, and the actions we take to reach our goals. In our 2023 integrated report we advised that our strategy, originally planned for FY2019-FY2024 has been extended to the financial year ending 31 March 2025 due to the impacts of COVID-19. The iHEALTh framework shapes our purpose and guides our operations through various projects and initiatives.

Materiality Themes


Access to highly specialised/portable/scarce skills

Meeting Blood Demand

Future Changing World

Financial and Organisational Sustainability

Environmental Sustainability

Economic, Social and Political Impact

Other Icons

King IV
Top Risks
Assured Non-financial Information

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