INTRODUCTION

Our Capitals and Navigating this report

Throughout our integrated report, you can use these icons to join the dots.

Our Capitals

Our relevance as a non-profit organisation mandated to provide blood transfusion and related services today and in the future, and our ability to sustain ourselves and create long-term value are interrelated and dependent on the forms of capitals.

FINANCIAL CAPITAL

FINANCIAL CAPITAL
Our pool of funds that is used to support our business and operational activities, including research and development

MANUFACTURED CAPITAL

MANUFACTURED CAPITAL
The way we are organised and the things that we do, including our infrastructure, our products, and the IT that lets us operate and create value

HUMAN CAPITAL

HUMAN CAPITAL
Our culture and our people, their development and collective knowledge, skills and expertise, plus the delivery of innovative and life-saving products and services to save people’s lives

INTELLECTUAL CAPITAL

INTELLECTUAL CAPITAL
Our brand value, research and development, capacity to innovate, reputation and strategic partnerships

SOCIAL AND RELATIONSHIP CAPITAL

SOCIAL AND RELATIONSHIP CAPITAL
Stakeholder relationships, including the communities in which we operate, because we recognise the critical role that blood banks play in sustaining a healthy society and functioning health system

NATURAL CAPITAL

NATURAL CAPITAL
Our impact on the planet through our operations and business activities

Our Stakeholders

EMPLOYEES
The people we employ, our Board and the unions that represent our people
DONORS
Anyone who donates blood, the donor structures including National Council, Zone Donor Committees and Branch Donor Committees
REGULATORS
National Department of Health, South African National Accreditation Systems (SANAS), South African Health Products Regulatory Authority (SAHPRA) and the ISO Standards
MEDICAL FRATERNITY
INCLUDING PATIENTS
Anyone who accesses our products or services, doctors, nurses and patients
FUNDERS/PAYERS
Medical aid schemes, Regional Departments of Health, National Bioproducts Institute
SUPPLIERS
Those from whom we buy goods and services
SA & INTERNATIONAL
BLOOD PARTNERS
Local and international health and transfusion medicine organisations - Western Cape Blood Service (WCBS), International Society for Blood Transfusion (ISBT), Association for the Advancement of Blood and Biotherapy (AABB), African Society for Blood Transfusion (AfSBT), South African Society for Blood Transfusion (SASBT)

Our Strategic Objectives

Materiality Themes


Access to highly specialised/portable/scarce skills

Meeting
Blood Demand

Future Changing
World

Financial and Organisational Sustainability

Environmental
Sustainability

Economic, Social
and Political Impact

Organisational
Culture

Other Icons

King IV
Top Risks
Assured Non-financial Information