INTRODUCTION
Throughout our integrated report, you can use these icons to join the dots.
Our relevance as a non-profit organisation mandated to provide blood transfusion and related services today and in the future, and our ability to sustain ourselves and create long-term value are interrelated and dependent on the forms of capitals.
FINANCIAL CAPITAL
Our pool of funds that is used to support our business and operational activities, including research and development
MANUFACTURED CAPITAL
The way we are organised and the things that we do, including our infrastructure, our products, and the IT that lets us operate and create value
HUMAN CAPITAL
Our culture and our people, their development and collective knowledge, skills and expertise, plus the delivery of innovative and life-saving products and services to save people’s lives
INTELLECTUAL CAPITAL
Our brand value, research and development, capacity to innovate, reputation and strategic partnerships
SOCIAL AND RELATIONSHIP CAPITAL
Stakeholder relationships, including the communities in which we operate, because we recognise the critical role that blood banks play in sustaining a healthy society and functioning health system
NATURAL CAPITAL
Our impact on the planet through our operations and business activities