Introduction
Introduction
As a non-profit company focused on providing blood products and services, our relevance today and in the future depends on how we manage different types of resources (also known as capitals): financial, social and relationship, human, natural, manufactured, and intellectual. Each type is crucial in helping us serve our community effectively.
The demand for safe blood products and reliable related services is higher than ever, and our commitment to quality and innovation makes us an important player in healthcare.
Financial capital allows us to invest in advanced technology to ensure blood safety. Social and relationship capital helps us build partnerships with community organisations, hospitals, and universities, extending our reach. Human capital represents our dedicated employees, while natural capital shows our commitment to environmental sustainability.
Manufactured capital relates to our facilities, and intellectual capital reflects our focus on research and development in transfusion medicine.
These capitals are essential to our work. By using them wisely, we can make a positive impact on patient outcomes and communities. Our ability to sustain ourselves and provide long-term value depends on how effectively we manage these resources, ensuring we meet today's needs while preparing for a healthier and sustainable future.
As we move forward, we will keep emphasising this connection, knowing that our relevance depends on our ability to innovate, adapt, and consistently deliver high-quality services now and in the future.
Our pool of funds that is used to support our business and operational activities, including research and development
The way we are organised and the things that we do, including our infrastructure, our products, and the IT capabilities that support our operations to create value
Our culture and our people, their development and collective knowledge, skills and expertise, plus the delivery of innovative and life-saving products and services to save people’s lives
Our brand value, research and development, capacity to innovate, reputation and strategic partnerships
Stakeholder relationships, including the communities in which we operate, because we recognise the critical role that blood banks play in sustaining a healthy society and an effective healthcare system
Our impact on the planet through our operations and business activities
The success of SANBS’ mission and its long-term financial health are driven by seven key strategic objectives under the iHEALTh framework. These objectives explain what we want to achieve, how we will measure success, and the actions we take to reach our goals. The iHEALTh framework shapes our purpose and guides our operations through various projects and initiatives.