Introduction
Our purpose, vision,
mission, values and mandate
Introduction
Our purpose, vision,
mission, values and mandate
Introduction
Why we exist: Our purpose, vision, mission, values and mandate
We are transitioning from a product-focused mindset to one that is customer-centric, supported by a strong foundation that is vital for long-term success and equips SANBS to navigate the future.
By embracing this approach, we reaffirm our commitment to excellence and sustainability, ensuring that our purpose-driven organisation continues to save lives and make a lasting impact on the communities we serve—an effort made even more powerful as we ‘Serve with Heart’.
Our purpose
Trusted to save lives.
Our vision
To be the cornerstone of healthcare services in South Africa, through the gift of life.
Our mission
To reliably provide trusted blood products and services to all patients at a level of cost, efficiency, and quality that meets stakeholder needs while innovating to improve outcomes.
Our core values
The thread that unites us
Transparency
We share information in an honest, transparent manner.
Honesty
We do the right things always. We do what we say we will do.
Respect
We treat everyone fairly and with respect, regardless of gender, race, or social status.
Excellence
We are committed to being the best and delivering exceptional services.
Accountability
We take ownership of our work and correct mistakes promptly and professionally.
Diversity
We embrace diversity in our workplace, which is richly inclusive and multicultural.
Our mandate
SANBS is a non-profit company, registered in terms of the Companies Act, 71 of 2008, and governed by, among others, the Non-Profit Organisations Act, 71 of 1997 and the National Health Act, 61 of 2003. The legal mandate of SANBS is to provide blood transfusion and related services.