Our Outlook
Challenges, uncertainties and
disruptive factors FY26
Our Outlook
Challenges, uncertainties and disruptive factors FY26
Social and relationship capital
Under the strategic priorities of Stakeholder Engagement and Partnership and Donor Recruitment and Retention, SANBS recognises that every relationship is central to our mission, whether with donors, employees, patients, healthcare partners, or the communities we serve.
Social and relationship capital is about trust, wellness, and connection, ensuring that donors and stakeholders feel valued and supported in their contribution to saving lives. As a dedicated pillar of our 2030 Strategy, it focuses on strengthening donor recruitment and retention, enhancing donor wellness, and building long-term partnerships that sustain our mission.
In FY26, our focus will be on:
Conducting a comprehensive review of donor deferral criteria to reduce unnecessary deferrals
Implementing an integrated donor loyalty programme to reward and retain donors
Maintaining accreditation standards to ensure compliance and trust
Enhancing donor retention through a donor experience optimisation programme
Developing strategic partnerships with key stakeholders to support donor recruitment and community engagement
Supporting donor health through targeted wellness initiatives, including iron supplementation and continuous monitoring of donor safety
Launching a new Donor App to simplify donation, improve communication, and connect with younger donors through digital platforms
Looking ahead, SANBS will continue to place donor wellness at the heart of its strategy, recognising that healthy, engaged donors are essential to a safe and reliable blood supply. We will deepen engagement with stakeholders and donors through personalised support, technology-driven platforms, and strategic advocacy that reinforces trust. By championing wellness, strengthening partnerships, and ‘Serving with Heart’, SANBS will continue to exceed expectations and sustain a resilient blood supply for South Africa.
Risks
Material matters
Strategic pillars
Natural capital
At SANBS, our vision is to manage natural resources responsibly, reducing environmental impact while ensuring we meet organisational and healthcare requirements. Under the strategic priorities of Fit-for-purpose Workplace and Workforce, Stakeholder Engagement and Partnership, Supply Chain, and Connecting Patients and Products, our focus is on embedding environmental stewardship into every aspect of our operations.
The Corporate Services team is leading the development of an Environmental Sustainability Strategy to consolidate current initiatives, set measurable reduction targets, and align with the UN 2030 Sustainable Development Goals.
In FY26, our focus will be on:
Finalising and launching the Environmental Sustainability Strategy, with initiatives prioritised and tracked through a Greening Dashboard
Engaging key vendors to reduce carbon emissions across the supply chain
Completing the first phase of solar installations and commissioning water filtration at six borehole-equipped sites
Advancing a R200 million renovation of the Constantia Head Office driven by our aspiration to achieve a five-star, green-certified workplace with energy-efficient laboratory facilities
Monitoring and reducing our carbon footprint through improved measurement, waste management, and targeted interventions
Replicating successful greening initiatives from Mount Edgecombe at other sites, including Constantia Kloof
Testing and refining business continuity and disaster recovery plans to enhance infrastructure resilience
SANBS aims to embed environmental consciousness across its workforce, strengthen partnerships for sustainable solutions, and create resilient facilities that meet future healthcare needs while reducing impact on the planet. By aligning operations with sustainability goals and ‘Serving with Heart’, we will continue to contribute to a greener, healthier future.
Risks
Material matters
Strategic pillars
