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Introduction
Our Purpose, Vision, Mission, Values and Mandate
Integrated Report Theme
About our Report: Scope and Reporting Boundary
Our Capitals and Navigating this Report
Materiality & Material Matters
Who We Are
SANBS @ a Glance
Our Business
Chairperson's Report
Chief Executive Officer's Review
Medical Director's Report
Our Executive Committee
Business Model and Value Creation Aligned to the Six Capitals
Our Trade-offs and Key Considerations
Materiality Determination Process and Material Matters
Risk and Opportunity Management
Our Strategy
Strategy and Key Strategic Focus Areas 2019-2023 and Beyond
iHEALTh Strategy Scorecard
Performance Against Strategy
Reflecting on our Performance and how we Add Value
Our Capitals
Our Social and Relationship Capital
Our Social Capital - Contributing to a Sustainable Future
Our Relationship Capital - Stakeholder Engagement
Our Natural Capital
Our Human Capital
Our Intellectual Capital
Our Manufactured Capital
Our Financial Capital
Our Governance
Governance Philosophy
Corporate Governance Aligned to King IV Principles
Principles 1-3: Leadership, Ethics and Corporate Citizenship
Principles 4-5: Strategy, Performance and Reporting
Principle 6: Roles and Responsibilities of the Board
Principle 7: Composition of the Board
Principle 8: Committees of the Board
Principle 8: Committees of The Board
Audit Committee
Human Resources and Remineration Committee
Clinical Governance Committee
Governance, Social and Ethics Committee
Nomination Committee
Risk, Technology and Information Governance Committee
Principle 9: Evaluation & Performance of the Board
Principle 10: Appointment & Delegation to Management
Principle 11-15: Functional Governance Areas
Principle 16: Stakeholder Relationships
Our Outlook and Ancillary Information
Challenges, Uncertainties and Disruptive Factors FY24
Acronyms
Corporate Information
OUR BUSINESS
Top Risks 2023 - 1 to 5
Risk/opportunity New
Risk/opportunity increased
Risk/opportunity decreased
Risk is not changing (remained stable)
Ineffective and inefficient order-to-collect process
Y-o-Y movement 2023
Y-o-Y movement 2022
N/A
Y-o-Y movement 2021
N/A
Residual Risk
High
Strategic Objectives
Capitals
Level of Control
Inability to remain financially sustainable
Y-o-Y movement 2023
Y-o-Y movement 2022
Y-o-Y movement 2021
Residual Risk
High
Strategic Objectives
Capitals
Level of Control
Impact of weak internal controls on compliance and financial assurance
Y-o-Y movement 2023
Y-o-Y movement 2022
Y-o-Y movement 2021
N/A
Residual Risk
High
Strategic Objectives
Capitals
Level of Control
Loss of public/stakeholder confidence
Y-o-Y movement 2023
Y-o-Y movement 2022
Y-o-Y movement 2021
Residual Risk
Medium
Strategic Objectives
Capitals
Level of Control
Inadequate management of information/data relating to: Electronic, Structured data, Unstructured data and Manual/paper-based
Y-o-Y movement 2023
Y-o-Y movement 2022
N/A
Y-o-Y movement 2021
N/A
Residual Risk
Medium
Strategic Objectives
Capitals
Level of Control
Top Risks 6-11