OUR STRATEGY

Performance against Strategy

OUR STRATEGY

Performance against Strategy

HEARTS and MINDS OF SANBS EMPLOYEES & STAKEHOLDERS

Aspiration

  • Win the hearts and minds of SANBS employees and stakeholders whilst enhancing brand advocacy

Strategic Priorities

  • Align 360 Degree Assessment feedback results with employee development needs
  • Drive a performance culture in SANBS with differential reward based on performance
  • Create a seamless integration of ethics into the purpose, vision and strategic goals of SANBS
  • Reflect the diversity of South Africa society in a workplace defined by our B-BBEE initiatives – measure our contribution to society
  • Determine true blood demand

FY22 Highlights

  • Employment equity maintained consistently above targets
  • Level 4 B-BBEE achieved
  • Continued our learnership for unemployed disabled persons
  • Partnered with Wits University to offer staff digital distance learning courses

Contribution to Long-term Sustainable Value

Related Material
Matters

  • Human capital: Culture and capacity
  • Future changing world
  • Financial and organisational sustainability

HEARTS and MINDS OF SANBS EMPLOYEES & STAKEHOLDERS

Aspiration

  • Win the hearts and minds of SANBS employees and stakeholders whilst enhancing brand advocacy

Strategic Priorities

  • Align 360 Degree Assessment feedback results with employee development needs
  • Drive a performance culture in SANBS with differential reward based on performance
  • Create a seamless integration of ethics into the purpose, vision and strategic goals of SANBS
  • Reflect the diversity of South Africa society in a workplace defined by our B-BBEE initiatives – measure our contribution to society
  • Determine true blood demand

FY22 Highlights

  • Employment equity maintained consistently above targets
  • Level 4 B-BBEE achieved
  • Continued our learnership for unemployed disabled persons
  • Partnered with Wits University to offer staff digital distance learning courses

Contribution to Long-term Sustainable Value

Related Material
Matters

  • Human capital: Culture and capacity
  • Future changing world
  • Financial and organisational sustainability

Reflecting on our performance against the 2021/2022 Scorecard and how we added value

Target achieved/exceeded New initiative on track against current plan (no concerns Improvements YOY No Concerns yet Below Target

Reflecting on our performance against the 2021/2022 Scorecard and how we added value

Target achieved/exceeded New initiative on track against current plan (no concerns Improvements YOY No Concerns yet Below Target

Below, we further unpack the various components of our performance against our iHEALTh strategy

Key Measured Initiatives

Below, we further unpack the various components of our performance against our iHEALTh strategy

Key Measured Initiatives

Skills development spend (B-BBEE)

Target

  • R15m

IR 2021

  • R17.1m

Progress for FY22

  • R26.4m

target for 2022/2023

  • Skills development remains a priority of our employee value proposition and to uphold the standards we pride ourselves on as an organisation

Skills development spend (B-BBEE)

Target

  • R15m

IR 2021

  • R17.1m

Progress for FY22

  • R26.4m

target for 2022/2023

  • Skills development remains a priority of our employee value proposition and to uphold the standards we pride ourselves on as an organisation

Employment Equity

Target

  • 88%

IR 2021

  • 88%

Progress for FY22

  • 89.6%

target for 2022/2023

  • 88%

  • Looking into levels and showing improved representation where below

Employment Equity

Target

  • 88%

IR 2021

  • 88%

Progress for FY22

  • 89.6%

target for 2022/2023

  • 88%

  • Looking into levels and showing improved representation where below

Staff turnover rate

Target

  • 8%

IR 2021

  • 5.9%

Progress for FY22

  • 6.89%

target for 2022/2023

  • 8%
  • Analysis of challenge areas with portable/scarce skills and address retention initiatives

Staff turnover rate

Target

  • 8%

IR 2021

  • 5.9%

Progress for FY22

  • 6.89%

target for 2022/2023

  • 8%
  • Analysis of challenge areas with portable/scarce skills and address retention initiatives

DNA culture survey results

Target

  • 1.41

IR 2021

  • 1.31
  • (target was 1.31)

Progress for FY22

  • 1.26
  • Results show C-19 impact/ fatigue and some disconnection by WFH

target for 2022/2023

  • >=1.31
  • Each division will report on progress on their DNA actions and integrated into the Ethics and Culture programme

DNA culture survey results

Target

  • 1.41

IR 2021

  • 1.31
  • (target was 1.31)

Progress for FY22

  • 1.26
  • Results show C-19 impact/ fatigue and some disconnection by WFH

target for 2022/2023

  • >=1.31
  • Each division will report on progress on their DNA actions and integrated into the Ethics and Culture programme

Stakeholder satisfaction results

Target

  • 90%

IR 2021

  • Results of initial analysis by an external service provider not of usable quality

Progress for FY22

  • Plans to recruit a stakeholder manager

target for 2022/2023

  • Stakeholder Management Project initiated
  • Stakeholder manager appointed
  • Policy and framework being drafted
  • Integrated strategy plan to be implemented
  • Survey planned for FY24

Stakeholder satisfaction results

Target

  • 90%

IR 2021

  • Results of initial analysis by an external service provider not of usable quality

Progress for FY22

  • Plans to recruit a stakeholder manager

target for 2022/2023

  • Stakeholder Management Project initiated
  • Stakeholder manager appointed
  • Policy and framework being drafted
  • Integrated strategy plan to be implemented
  • Survey planned for FY24

Patient blood management (PBM)

Target

  • New Project

IR 2021

  • SANBS plays leading role in the Sub-Saharan PBM association and elected to inaugural steering committee 

Progress for FY22

  • PBM continues to increase in its impact, especially in the public and academic sectors

target for 2022/2023

  • % 1 unit requests received from hospitals with 24-hour blood banks on-site
  • Continue to influence appropriate PBM
  • Associated initiatives planned include Eg CellSaver

Patient blood management (PBM)

Target

  • New Project

IR 2021

  • SANBS plays leading role in the Sub-Saharan PBM association and elected to inaugural steering committee 

Progress for FY22

  • PBM continues to increase in its impact, especially in the public and academic sectors

target for 2022/2023

  • % 1 unit requests received from hospitals with 24-hour blood banks on-site
  • Continue to influence appropriate PBM
  • Associated initiatives planned include Eg CellSaver

B-BBEE Achieve level 8 Compliance

Target

  • Level 5

IR 2021

  • Level 5 achieved

Progress for FY22

  • Level 4 achieved

target for 2022/2023

  • Maintain level 4
  • Skills development to improve overall score

B-BBEE Achieve level 8 Compliance

Target

  • Level 5

IR 2021

  • Level 5 achieved

Progress for FY22

  • Level 4 achieved

target for 2022/2023

  • Maintain level 4
  • Skills development to improve overall score

Ethics project, Ethics implementation plan approved

Target

  • new

IR 2021

Progress for FY22

  • Significant progress made with roll out of the ethics and culture programme
  • Ethics Ambassadors appointed and trained

target for 2022/2023

  • Continue rollout of the ethics and culture plan

Ethics project, Ethics implementation plan approved

Target

  • new

IR 2021

Progress for FY22

  • Significant progress made with roll out of the ethics and culture programme
  • Ethics Ambassadors appointed and trained

target for 2022/2023

  • Continue rollout of the ethics and culture plan

OUR iHEALTh IS ON TRACK TO DELIVER THE DESIRED OUTCOMES

In conclusion, under a revised target operating model, competent leadership, and through strong team collaboration, SANBS has seen the production of excellent results for the 2021/2022 year.  The organisation continued to show resilience and act with agility to innovate, playing a leading role in the country’s Covid-19 convalescent plasma clinical trial. Despite a continuing decline in the macro environment globally and locally, and enduring effects of Covid-19, the SANBS response strategies proved to be effective to ensure ongoing sustainability in the short, medium and long term.

Underpinning the internal environment in which SANBS operates is the enthusiasm with which the iHEALTh strategy has been embraced and implemented in the continued transformation of the organisation. Constant innovation with ongoing digitisation, automation, artificial intelligence and maximising the use of data, will ensure ongoing efficiency of processes and a reduction in logistics costs, all contributing to the achievement of our purpose of being trusted to save lives.

The key levers in the iHEALTh strategy are conventional, yet renewed and refreshed approaches to People, Process, and Technology.  People through leadership development and staff cultural alignment. Processes through continued  improvements aligned to global best practise, and  Technology through the implementation of state-of-the-art systems that will enable an enhanced donor experience and the levels of operational excellence that will unlock the desired outputs and outcomes of the five-year strategy.

 

Recent shocks to the economy and supply chain pressure, largely due to the Russian invasion of Ukraine, Covid-19 lockdowns in China, floods in KZN and local power load-shedding have impacted on South Africa, SANBS and staff, and are reflective of tough times ahead. The immediate impact for SANBS is that we are likely to face increasing pressure from suppliers over the next 12 to 18 months.  Apart from CPI adjustments on SANBS existing contracts, a significant number of suppliers have in recent months engaged SANBS for price escalations varying from 4.5% to 30% citing amongst others supply chain pressures. SANBS has to ensure that its tariff increases are kept at or below inflation and our processes are effective and efficient in collecting debt. Regarding the latter, our bolstering of skills in the Finance Team is intended to provide this foundation.

OUR iHEALTh IS ON TRACK TO DELIVER THE DESIRED OUTCOMES

In conclusion, under a revised target operating model, competent leadership, and through strong team collaboration, SANBS has seen the production of excellent results for the 2021/2022 year.  The organisation continued to show resilience and act with agility to innovate, playing a leading role in the country’s Covid-19 convalescent plasma clinical trial. Despite a continuing decline in the macro environment globally and locally, and enduring effects of Covid-19, the SANBS response strategies proved to be effective to ensure ongoing sustainability in the short, medium and long term.

Underpinning the internal environment in which SANBS operates is the enthusiasm with which the iHEALTh strategy has been embraced and implemented in the continued transformation of the organisation. Constant innovation with ongoing digitisation, automation, artificial intelligence and maximising the use of data, will ensure ongoing efficiency of processes and a reduction in logistics costs, all contributing to the achievement of our purpose of being trusted to save lives.

The key levers in the iHEALTh strategy are conventional, yet renewed and refreshed approaches to People, Process, and Technology.  People through leadership development and staff cultural alignment. Processes through continued  improvements aligned to global best practise, and  Technology through the implementation of state-of-the-art systems that will enable an enhanced donor experience and the levels of operational excellence that will unlock the desired outputs and outcomes of the five-year strategy.

 

Recent shocks to the economy and supply chain pressure, largely due to the Russian invasion of Ukraine, Covid-19 lockdowns in China, floods in KZN and local power load-shedding have impacted on South Africa, SANBS and staff, and are reflective of tough times ahead. The immediate impact for SANBS is that we are likely to face increasing pressure from suppliers over the next 12 to 18 months.  Apart from CPI adjustments on SANBS existing contracts, a significant number of suppliers have in recent months engaged SANBS for price escalations varying from 4.5% to 30% citing amongst others supply chain pressures. SANBS has to ensure that its tariff increases are kept at or below inflation and our processes are effective and efficient in collecting debt. Regarding the latter, our bolstering of skills in the Finance Team is intended to provide this foundation.

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