Performance against our strategic priorities is measured through defined KPIs incorporated into an overall “iHEALTh” balanced scorecard which cascades down to all levels within the organisation.

In reflecting on the achievements over the past year, these are celebrated, as the Covid-19 pandemic continued to impact on SANBS operations during the 2021/2022 financial year and the past 12 months continued to be challenging.  We had to constantly monitor our internal and external environment and be agile in our responses, adapt how we work and made tweaks to our business model to ensure a safe environment for donors and staff whilst maintaining our supply of blood products to meet demand.

In the tables below is a summary of our performance for the period ending 31 March 2022 against each component of our iHEALTh scorecard.